Our commitment

Pflugerville Roofing Pros has served homes and businesses in Pflugerville and Central Texas since 2004, and this website is often the first way people reach us. We want it to work for everyone, including people who use screen readers, keyboard navigation, voice control, screen magnification or other assistive technology.

Accessibility is ongoing work, not a box we ticked once. We check pages as we build and update them, and we treat reports from visitors as the most useful input we get.

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium. WCAG explains how to make web content usable by people with a wide range of disabilities, including visual, hearing, cognitive and motor disabilities.

Where we are today

Partially conformant

That means some parts of the site don’t yet fully meet WCAG 2.2 AA. We’d rather say so plainly than claim full compliance. Our assessment is a self-evaluation: we review pages by hand with a keyboard only, check color contrast, test with browser zoom up to 200% and on phones, run automated accessibility checks, and spot-check pages with a screen reader. We have not yet had an independent outside audit.

What we build in

• Text and background colors chosen for readable contrast
• One main heading per page and a logical heading order, so screen reader users can jump between sections
• Link text that says where it goes, rather than “click here”
• Labeled form fields on our inspection and contact forms
• Pages that work with a keyboard alone, with a visible focus outline
• Layouts that reflow for zoom and small screens without sideways scrolling
• Alternative text on meaningful images, and empty alt text on decorative ones
• Phone numbers and email addresses as tappable links, so you never have to copy them
• Animations kept to a minimum, and turned off when your device asks for reduced motion

Known limitations

These are the areas we know aren’t fully accessible yet:

• Embedded maps. Google Maps embeds can be hard to use with a keyboard or screen reader. Our address is always written out as text: 1009 W Pecan St, Pflugerville, TX 78660.
• Third-party form and spam-protection tools. Some form features, including anti-spam challenges, come from outside providers and may not meet the same standard. If a form won’t submit, call or email us instead.
• Photos and video. Older images may be missing descriptive alternative text, and some videos may not have captions yet. We add both as we update pages.
• Inspection photo reports. These are mostly photographs. We can walk you through the findings by phone or send a written summary instead.

If you run into something that isn’t on this list, please tell us.

Help in another format

Accessibility doesn’t stop at the website. Just ask, and we can:

• Read your estimate, contract or inspection findings to you over the phone
• Send documents in larger print or as plain-text email
• Handle your whole project by email or text if phone calls don’t work for you
• Take your call through Relay Texas by dialing 711
• Plan the inspection visit around anything you tell us about access to your home

Browsers and assistive technology

The site is designed to work with current versions of Chrome, Safari, Firefox and Edge on desktop and mobile, and with common screen readers such as NVDA and JAWS on Windows and VoiceOver on Mac, iPhone and iPad. Older browsers may display some pages differently.

Report a barrier

If something on this site is hard to use, we want to know. It helps us fix it faster if you tell us:

• The page address, or what you were looking for
• What went wrong, or what you couldn’t do
• The browser, device and any assistive technology you were using
• How you’d like us to contact you

A real person reads every report and will reply. If you were trying to book an inspection or ask about your roof, we’ll help you with that at the same time.